0208 255 1772 / 07852 884 376

info@thehomehubsupportedliving.co.uk

Statement of Purpose

INTRODUCTION


This Statement of Purpose has been designed in order to accurately describe what is offered by The Home Hub Supported Living.

The Home Hub Supported Living supports young people at risk of social exclusion. We make a difference in people lives through our services which include residential support, community intervention and training by taking a holistic approach and having a focus on the core values of being non-judgmental, providing care and empathy.

Everyone is unique so we use tailored approaches in working with them so they can feel safe, secure and inspired to lead fulfilling lives. We believe that in order to offer an outstanding service, the needs of the individual must lie at the heart of everything we do.

We work in collaboration with local authorities, families, health authorities and educational establishments committed to their community, which improves relationships, strengthens development and allows us to adapt our work to the specific needs of each individual.

PRINCIPLES


Our principles are based on
• Quality of care
• Sincerity and openness
• Participation of young people in the design and delivery of services
• Contribution of young people in decisions which affect them individually and collectively
• Networking, multi-agency collaboration and benchmarking best practices If you would like to arrange a visit or find out more about the service, we can offer please
email info@homehubsupportedliving.co.uk

OBJECTIVES


Our core aims and objectives are:

– Provide an environment in which young people can be encouraged to develop physically, psychologically, intellectually and socially.

– Support young people in acquiring academic qualifications that would enable them to continue their education or undertake a career of their choice.

– Assist young people to maintain and establish positive relationships with his/her family, relevant adults and the community.

– Empower young people, by participating in group programmes at Home Hub Supported Living, in order to enhance their self-esteem and social skills.

– Work in partnership with Placing Authorities and significant others to develop programmes and plans for young people.

– Always promote the independence of young people and encourage them to care for themselves
by offering a high level of emotional support and practical help in health and educational/employment issues, cooking, budgeting and household tasks.

– Provide the maximum opportunity for each young person to mature as an individual, to develop their personal identity and accept responsibility for their own actions.

– Ensure that all staff receive ongoing training, support and guidance to enable them to support the young people to the best of their ability.

– Ensure non-discriminatory practices in accordance with our Equal Opportunities Policy.

We will deliver the above objectives aiming to encourage young people to become well balanced, positive and productive members of our society whilst working towards independence.

DELIVERY STRATEGY


The delivery strategy for our objectives are based on Service User and Carer involvement by
Matching: Staff working closely, with the young people, are appropriately, matched to maximise the quality, continuity and purposefulness of contact time. Key workers will be allocated to each young person accordingly.

Purposeful activities: A structured day ensuring that our service users attend all appointments,
and that they participate in independent living skills, life skills and social skills
Progression and development system: The development strategies give individuals clear boundaries and the opportunity to fulfil their maximum potential. Changing behaviour is accomplished in a firm but nurturing way.

Care planning assessments: A highly detailed care planning system is operated based on a thorough pre-placement assessment. As much information as possible about our service users is gathered to ensure we understand why the placement is being proposed, what the care needs are likely to be, and the likely areas of challenge and work for staff. In this way, we can develop with our service users agreed targets and be more specific about the outcomes we want to see for them.

Regular updates: We provide the placing authority with interim and full assessments of the progress being made based on the information gathered from the professional services provided throughout our young people’s stay.

Environment and Facilities: Our premises are well designed and maintained. An audit is carried out monthly and unforeseen damages repaired swiftly. Our facilities are equipped for the delivery of good care in a working environment that enables the safety for both staff and service users

OUR SERVICE


PURPOSE OF THE SERVICE


Our purpose at The Home Hub Supported Living is to provides 24 hour semi-independent living and support services for young people aged 16-25 years, to ensure young people are able to develop and maintain respect, self-reliance and self-care skills and enable them to make informed, age appropriate decisions, concerning their present and future so they can achieve a successful transition into independence and adulthood. Offering both short- and long-term support and emergency placements.
Services offered will be based on an assessment of the young person’s needs and be part of the pathway plan for the young person.

WHO WE PROVIDE SERVICES?


The young people we accommodate, and support have varying needs which may include:

– Challenging Behaviour
– Unaccompanied Asylum Seeker
– Moderate learning disabilities
– Attention deficit disorder
– Autistic spectrum disorder (High functioning)
– Mild mental health issues
– Self-harming behaviours Low Level sexualised behaviour Attachment disorders.

RESIDENTIAL SEMI-INDEPENDENCE

Our semi-independent homes are staffed 24-hours by members of our highly trained team. The level of support provided is as required and in consultation with the placing authority to meet individual needs, especially for young people with learning difficulties and/or disabilities, we provide 1:1 support 24 hours per day and waking night staffing.

Our staff team assesses and documents every aspect of the young person’s daily living to establish their level of independence and what areas require support to develop.
We also encourage and support our residents in accessing employment, education and training. Key-working sessions will help young people build up skills in areas that require extra provision until a safe level of independence is achieved and young people can then be supported in the
transition to their own home. There is no timescale for when a young person should be ready for his or her own home. This is done to ensure the young person is ready and prepared before taking this major step in their lives.

Over this time, they will be set up with their own bank accounts, passport, benefits and anything else
you would expect someone living independently to possess. When young people are assessed as ready, staff will begin setting them up in their own homes. This will be a slow transition from semi-independence to a home of their choosing.

All young people will receive the support with:

– Hygiene routines
– Maintaining a clean and safe living environment
– Food preparation and healthy eating
– Food and grocery shopping and budgeting
– Joining and attending leisure and health activities
– Accessing and registering with health services
– Healthy relationships and safe sexual health
– Education, training or employment
– Reducing substance and alcohol abuse
– Safety and self-harm reduction
– Appropriate conduct and behaviours/
– Reduction of offending behaviour
– Managing emergencies
– Socialising and community integration
– Attending appointments
– Bill payments, banking, savings and money management
– Obtaining own accommodation and accessing a tenancy
– Joining the housing register and support with bidding for council properties
– Self-esteem and confidence coaching.

REFERRALS AND ADMISSIONS


All referrals and enquires about our service can be made by phone calls or email enquiries, where information can be sent, and discussions held with management. We would usually like prospective young people to visit or be visited to begin our own assessment and to talk through with them their hopes and fears about the prospective placement.

We also hope the placing officer visit the house and local area prior to admission.
All admissions comply with the Looked after Children procedures and we encourage all professionals to be in attendant for planning meetings before admission. The appropriate Looked after Children forms will be expected to accompany our service users on admission so that key information is available and appropriately recorded

The Home Hub Supported Living has been designed as a home that provides the space to grow into an independent valued adult. The staff team provide 24-hour cover, for young people at The Home Hub Supported Living in a secure, safe and well-maintained environment.

On admission our service users will review with their key worker the plans for their placement and expectations of them at the unit. The key worker should already have had contact with the service users and will have explained the purpose of the unit.

All efforts will be made to make admissions to The Home Hub Supported Living as planned as possible. It is particularly important that the agencies work together to remain ‘child centred’ in planning admissions; however, we do in some situations consider emergency admissions. Great care is taken to assess any emergency referral to ensure the balance within the existing group of residents is maintained.

If a referral is made and our service users being referred has been ‘tagged’ by order of the court, then a risk assessment must be in place prior to the placement commencing to determine the risks and safety of others before the placement begins. A Care / Placement planning meeting should be arranged before or soon after the placement begins (within 72 hours) to ensure that a comprehensive care package is in place at the start of the placement.

In cases where key information is not available at the time of referral then a decision will be made to delay the admission

EMERGENCY PLACEMENTS


Emergency placements are those, which are arranged at short notice giving less than forty-eight
(48) hours’ notice. The Home Hub Supported Living should receive a brief synopsis of our service users behaviour and placement history; this should be accompanied by a recent report either from the Social Worker or the last placement. The Social Worker making the referral must also provide
The Home Hub Supported Living with the LAC forms ‘Essential Information part 1 & 2 as well as Placement Plan part 1 & 2. These forms should be received on the day of the placement or within fortyeight (24- 48) hours of the placement being made.

DISCHARGES


The plan for moving-on needs to be clear, soon after admission in terms of time scales even though this may be some time away.

Our service users will a clear sense of planning for their future.

Our service users will be able to review with the staff and their key worker the progress they have made and the steps they need to take to build on this success. This will mostly appear in the care planning system.

Please Note – For comprehensive details of our Referral, Admission and Discharge procedure please contact our placement team on

PLACEMENTS TEAM CONTACT DETAILS:


Or contact our placement team at: email: info@thehomehubsupportedliving.co.uk

STAFFING AND RECRUITMENT


There are enough numbers of skilled staff that meet the needs of service users.

The staff works effectively as multi-disciplinary teams.

There is enough flexibility in staffing numbers to accommodate the services’ changing needs.

Recruitment practice strives to maintain the full staffing complement.

We have a clear management structure that works effectively to support services.

Throughout the year, The Home Hub Supported Living have placement training sessions to provide a better service.

THE KEY WORKER

The key worker has a particular role to present the organisation ethos, to our service users, to advocate on behalf of our service users, to assist in details the carrying out of their care plan and to build a relationship through intensive interaction with our service users.

The key worker has an important role as the focal point of information being shared with the outside agencies and individuals concerned with our service users. Directions to services needed are given by the keyworker.

They will also assist, where appropriate, in obtaining resources for our service users to support their care plan.

The key worker prepares reports at the agreed level of frequency and attends all meetings pertinent to the service users. All key workers have a responsibility to keep the whole team fully up to speed in order to support them in the detailed work required with young people.

THE TEAM APPROACH


It is recognised that it is vitally important that the team functions well together. That challenging behaviour is too much for individuals to bear solely and that it is only through the staff group operating as an effective team that they can withstand the ‘acting out’ of the young people.

The team holds regular meetings. This provides a powerful forum to provide feedback and discuss strategies linked with care planning, reviews and general updates.

The concept of a team incorporates those professionals, family members, carers and others that are involved in caring for our service users – which in turn increases the strength which can be found to work with difficult and challenging young people

Each young person will have a key worker who will be available to work with them throughout the day, and a manager will be on call 24hours.

There are normally two staff on duty throughout the day. The night is covered by a support worker and an on-call manager. The young people will have the phone number of the on call Manger available to them Twenty-four (24) hours a day.

All staff will undergo checking and clearance with the Disclosure and Barring Service (DBS) With checkable references carried out before they are offered employment.

The staffing team offer a mixture of male and females who have skills to cater for the complex needs of the young people. All staff go through an induction process; we offer skills and knowledge enhancement training regularly ensuring they are equipped to work with young people who may have complex needs

The staffing team ensures that majority of the cultural, religious and linguistic backgrounds of the young people are catered for. The staff work towards empowering the young people so that they will be able to live within the community with a sense of pride, sense of belonging and social responsibility.

All new staff will receive supervision every two (2) weeks for the first six (6) months of their employment from their Line Manager or other designated person. Thereafter supervision will be held at least once a month; records of these meetings will be kept detailing agreed action and timescales. This should be in accordance with The Home Hub Supported Living supervision policy.

All staff will be appraised within the first six (6) months of their employment and annually thereafter. This is to assess with the member of staff their development during their probationary period and then each year thereafter. This will also identify how The Home Hub Supported Living can support the staff member reaching their full potential. This will also be reviewed during supervision.

The Home Hub Supported Living supports further training and development of each care staff and are encouraged to undertake the NVQ Level 3 in Care. In addition to staff undertaking nationally recognised / professional qualifications in childcare, a rolling training programme is offered to all staff covering childcare practices in line with legislative and health & safety guidelines. All staff will receive training in acting as an Appropriate Adult, First Aid, Notification of Incidents, Child Protection, Health Promotion and Hygiene (including Food Hygiene), and Fire Safety.

All staff are trained via the in-house training programme which cover all aspects of ‘Good Child
Care Practice’ in relation to Residential Care, Working with Young People who display Challenging Behaviour, The Children At 1989 and the Care Standards Act 2000, this in turn enhances the staffs overall development and career potential.

The Home Hub Supported Living ensure that Children’s residential care workers appointed all hold the Level 3 qualification or are undertaking the qualification.

HEALTH PROMOTION


Each young person placed at The Home Hub Supported Living will be encouraged to register with all health services. This will be part of their living skills programme.

Health promotion is also undertaken by our care staff which endeavours to develop and enhance the individual awareness of the different health care services. Ensuring that they have a better understanding of issues relating to health care promotion.

This is achieved through individual and group discussions such as key work sessions, one to one discussion, residents’ meetings and through inviting local and national specialist agencies to The Home Hub Supported Living to discuss specific social and health related issues with the residents and staff both individually and as a whole group.

If its recognised that a young person has issues that could affect healthy development, individual referrals are made to specialist agencies so that assessments and actions can be put in place that would support and help overcome their presenting problem and / or dependency. This will be done in partnership with their social worker

SMOKING:

At The Home Hub Supported Living we operate a non-smoking policy for staff and young people.

SAFEGUARDING:


The Home Hub Supported Living recognises that an allegation of abuse made against a member of staff may be made for a variety of reasons and that the facts of the allegation may or may not be true. It is imperative that those dealing with an allegation maintain an open mind and that investigations are thorough.

The Home Hub Supported Living recognises that the Children Act 1989 states that the welfare of the young person is the paramount concern. It also recognises that hasty or ill-informed decisions in connection with a member of staff can irreparably damage an individual’s reputation, confidence and career.

Therefore, those dealing with such allegations within the organisation will do so with sensitivity and will act in a careful, measured way.

Receiving an allegation

A member of staff who receives an allegation about another member of staff should follow the guidelines for dealing with disclosure.

The allegation should be reported immediately to the Director, unless the Director is the person against
whom the allegation is made, in which case the report should be made to the Nominated Officer. The Director (or Nominated Officer if the allegation is against the Director) should:

a) Obtain written details of the allegation from the person who received it, that are signed and dated. The written details should be countersigned and dated by the Director (or Nominated
Officer);
and
b) Record information about times, dates, locations and names of potential witnesses. Initial assessment by the Director (or Nominated Officer)

The Director (or Nominated Officer) should make an initial assessment of the allegation, consulting with the relevant local social services department or agency as determined by local arrangements as appropriate.

Where the allegation is either a potential criminal act or indicates that our service users has suffered, is suffering or is likely to suffer significant harm, the matter should be reported immediately to the relevant LSCB.

It is important that the Director (or Nominated Officer) does not investigate the allegation. The initial assessment should be based on the information received and is a decision whether or not the allegation warrants further investigation.

The procedure in the event of any allegation of abuse or neglect:
(a) The Home Hub Supported Living will liaise and co-operate with any local authority which is, or may be, making child protection enquiries in relation to any child placed with The Home Hub Supported Living
(b) The Home Hub Supported Living will make prompt referral to the area authority of any allegation of abuse or neglect affecting any child placed with The Home Hub Supported Living
(c) The Home Hub Supported Living will notify the Director, manager and relevant authorities of the instigation and outcome of any child protection enquiries involving a child placed with The Home Hub Supported Living.
(d) The Home Hub Supported Living will keep written records of any allegation of abuse or neglect, and of the action taken in response,
(e) The Home Hub Supported Living will consider the measures which may be necessary to protect children placed within care homes following an allegation of abuse or neglect.

ANTI-BULLYING:


The Home Hub Supported Living has a Anti Bullying policy, which should be read in conjunction with the Safeguarding Policy.

The staff at The Home Hub Supported Living are aware that bullying can take place when young people live in a group setting. The forms of bullying that can take place are verbal teasing, physical threats or attacks, theft or destruction of property, isolation and racism. The effects of bullying on young people can cause emotional difficulties and relationship problems and can lead to self harm and actual suicide. Staff will be supportive and vigilant about vulnerable young peoples need to be protected, should the problem of bullying arise. The staff will discuss in an open and frank manner the issues of bullying with the young people.

The Home Hub Supported Living will not tolerate bullying, and when staff are aware of this happening, our service users is given support and his/her wishes taken into consideration. The Social Worker of the victim and the perpetrator (if applicable) will be contacted and a meeting would be arranged to discuss a way forward

It is made clear to the young people placed at The Home Hub Supported Living that in the event of being bullied, they should tell someone. This could be one of their peers, carers, Social Worker, or anyone they are comfortable with. The disclosure will be dealt with sensitively and swiftly.

The Home Hub Supported Living also recognises that in some instances ‘the victim’ often fears reprisals if they openly disclose to anyone that they are being bullied. Therefore, the staff receive training on how to identify behaviour, triggers and signs that could indicate that a young person is being bullied or that someone is bullying at The Home Hub Supported Living.

In certain situations, The Home Hub Supported Living reserves the right to immediately end placements of (the perpetrator) our service users(s) when it has been disclosed that they are causing harm to or intimidating any other young person placed in The Home Hub Supported Living. The Anti-Bullying and Cyber bullying policy is available on request.

FIRE AND EMERGENCY PROCEDURE

All precautions are taken to ensure young people placed at Home Hub Supported Living are aware of the dangers of fire. Smoke Detectors are fitted throughout the house and there are fire extinguishers available. Should any faults be discovered then they would be dealt with immediately. The Home Hub Supported Living has one named officer, the Manager, but every member of staff is trained in carrying out the necessary checks and dealing with any potential problem.

The fire alarm system, smoke detectors and fire extinguishers are checked weekly and every month a fire drill is held. A qualified electrician for any faults checks the system annually.

All young people are made aware of the procedure in case there is a fire and instructions are displayed throughout the house. These instructions include identifying the designated escape routes. Emergency fire procedures are reminded on a regular basis at our service user’s meetings, especially after an admission.

EMERGENCY PROCEDURES:


If the building became unusable due to physical damage the young people and staff would in the first instance.

Inform the on-call Manager

Assess the damage

If there is no possibility of returning to the building, we would plan for the young people and staff on duty to stay in a hotel from our list of emergency planning hotels

We would inform all the necessary people of the where the young people are staying, and the actions taken to prevent/minimise any disruption to their lives.

Once the building has been made safe and had the necessary checks have been made young people and staff would return to the house

On admission to The Home Hub Supported Living each young person is shown around the unit, the location of the fire panel and where the fire call points are situated. They are also made aware of The Home Hub Supported Living’ Fire Evacuation Procedures; this also applies to new members of staff.

FIRE ACTION PLAN


If you discover a FIRE or one is reported to you, raise the alarm by location the nearest alarm point and breaking the glass.
On the alarm being raised

1. Leave the building by the nearest exit to the fire assembly point which is the car park
2. Call fire brigade by telephone
a. Dial 999
b. Give operator the telephone number and ask for FIRE
c. When fire brigade replies give the message distinctly FIRE AT………
d. Do not replace the receiver until fire brigade has repeated the address.
3. Call the roll at the assembly point and also check for persons at the place of safety, the back garden and report missing persons to the fire warden or the fire brigade officer/controller.

DO NOT STOP TO COLLECT PERSONAL BELONGINGS

RELIGIOUS OBSERVATIONS


Religion is very important to The Home Hub Supported Living, and it is part of the admission process to have as much information about our service users religion, culture and first language.

Each young person is also encouraged to regularly visit their designated place of worship locally and if needed a member of staff would escort them to facilitate this. As part of each young person’s development it is also part of The Home Hub Supported Living’ criteria to discuss difference both individually and collectively with the group (at house meetings). This enables the young people placed to identify with and respect cultural and racial differences of others within a safe environment.

CULTURE


Culture is viewed as being essential to the development of the young people being placed. A programme to cater for these needs in a positive manner, by visits in the local community, obtaining books, arranging discussions, and inviting speakers to The Home Hub Supported Living as well as identifying positive role models.

The Home Hub Supported Living acknowledges and supports the celebration of all cultures and religious observations. All young people are encouraged to celebrate their cultural events both at The Home Hub Supported Living and within the wider community. This allows the young people placed at Home Hub Supported Living to remain ‘in touch’ with their cultural values, which in turn ensures that they do not
lose sight of their cultural heritage.

CONTACT


Contact between young people and significant people in their lives is always encouraged and there is space within the unit to allow this to take place with an appropriate degree of privacy. To ensure that young people have realistic and safe expectations about contact, we will expect to discuss this in detail at the time of admission and agree arrangements for contact that can then be regularly reviewed.

Refreshments are available to visitors.

Young people are encouraged to make friends and to bring those friends to the unit; they will take responsibility for their visitors and not allow them to invade another residents’ space. There are no sleep over for guests. All guests are expected to leave the unit by 8.00PM.

All visitors to The Home Hub Supported Living are asked to identify themselves to staff before entering and staff will always take steps to verify visitors’ identity if in doubt. All visitors are required to sign the visitors’ book on arrival and departure.

CARE AND CONTROL


Great care is taken to ensure that young people are helped to maintain a positive and calm
environment. There is an emphasis on our service users reflecting on the consequences of their actions.

The Home Hub Supported Living Policies and Procedures manual sets out clear guidelines regarding the care and control of young people in our homes, based on the requirements of the Department of Health guidance.

Within The Home Hub Supported Living we aim to control young people through building relationships with them based on trust, created by consistent practice, mutual respect and understanding. We understand that on occasions young people will test the boundaries set by staff and that there will be times when control moves outside the relationship and appropriate reflections may be required to correct behaviour.

CURFEWS


All young people are expected to notify staff if they plan to stay away from The Home Hub Supported Living for any period of time, this will be agreed with the social worker.
The registered person may call for a placing authority to review a child’s care plan where the child has been persistently absent from Home Hub Supported Living, or if they consider them to be at risk of harm. The police forces have a missing person’s coordinator, or someone performing that role, whom may be prepared to advise homes on their “missing child policy”

REPRESENTATION AND COMPLAINTS


On admission into the unit, each young person is given a copy of the “Young Person’s Handbook” which has details of the “Young Person’s Complaints Procedure” as well as other useful information relating to Home Hub Supported Living. The “Handbook” will be discussed fully with our service user to ensure that they have a full understanding of the house rules and their rights to complain.
If a young person has any concerns / complaints about another young person, The Home Hub Supported Living and / or the staff encourage them to voice their opinions individually at
key work sessions, oneto-one discussions and or collectively during house meetings. Young people are encouraged to complete a complaints form if they want to make any complaint. All complaints are treated seriously and sensitively in line with the child protection procedure.

The young people also have access to information on how to contact the National Youth Advocacy on Free phone: 0808 808 1001

EDUCATION AND TRAINING:


At The Home Hub Supported Living we encourage young people to attend school and we are committed to working in partnership with local authorities to obtain an education placement for young people in our care. The Education Department, schools, colleges and / or careers advice centres in the area will be contacted soon after the placement begins at Home Hub Supported Living, and an appointment would be made for our service users to attend a local school or training centre.
In circumstances where a young person is attending mainstream school at the time of admission, we make every effort to support them in maintaining their attendance, including provision of staff time to accompany them and collect them daily.

Where appropriate, young people over sixteen (16) years of age will be encouraged to actively be seeking employment or further education if they are not in full-time education. The Care Manager and allocated keyworker will support this.

Staff support will also give support in helping in their interviewing skills and other areas.

For those young people who do not have English as their first spoken language, We work with local college that offer English courses and staff also encourage the development of their language skill by speaking frequently and slowly.

Education is viewed as being the way forward for young people, each young person must have a

Personal Education Plan (PEP) which is devised by their Social Worker in conjunction with our service users, school /college and Home Hub Supported Living.

The Home Hub Supported Living work with colleges on vocational training in subject which include –
customer service, business administration, retail, health & social care and functional skills in Maths and English.

Aims of Top-Up Education:

To extend our service user’s general knowledge and practical abilities.
To provide each young person with a solid grounding in basic skills.
To develop our service user’s understanding of themselves and their surroundings.
To stimulate the creative potential and enhance the cultural awareness of every participating young person we accommodate.

SEMI–INDEPENDENCE TRAINING


Aims of Semi-Independence Training:

To provide a safe environment for the young people to learn and enhance their skills and knowledge in preparation for them to live independently.
To develop our service user’s awareness about Government systems and community services, so that they can represent themselves as and when necessary.
To ensure our service users recognises and develops their social skills to enable them to integrate into communities and society.
To develop our service users’ interpersonal skills so that they can make and sustain friendships.
To enable our service users to acquire knowledge and skills in household maintenance and money management.
To ensure our service users develops the necessary competencies with regards to employment and further education.

The aim of the semi independence programme is to ensure that, as far as possible young people are prepared for independence so that when they leave residential establishments’ they are ready to take their place in the community with a sense of pride and strength. The young people would then be equipped with the necessary skills and knowledge to develop, socially and emotionally thus making sure that they have a smooth transition to live independently.

REVIEWS / RISK ASSESSMENTS / PLACEMENT PLANS


Reviews will be held in line with the looked after procedures and it is our expectation that an initial review will take place within one week of the service users being admitted. We will assess and plan practically and effectively for the success of the placement.

In the case of emergency admission, a planning meeting will be arranged within 72 hours of the service user’s arrival. Following this a further review will be held at four weeks and regular reviews at appropriate intervals throughout our service users’ stay.

The allocated key worker will attend all reviews and planning meetings held at the unit and elsewhere. The key worker will prepare detailed reports for these meetings in consultation with the staff team, the young person and other relevant people.

Young people are encouraged to attend any meetings about themselves and care will be taken to ensure that their views are taken into consideration at all times. Where the young person does not feel physically able to attend, staff will try and find some other way for the young person’s views to be expressed.

Where it is the case that English is not the first language, then reports and minutes of meetings will be translated into appropriate language so that they are accessible, and an interpreter will be made available.

Our service users and where applicable family or persons with parental responsibility and other agencies should be invited to the planning and review meetings. The Care Plan / Placement Plan should be discussed and if needed modified. Plans should be made clear to all present with the needs and wishes of the young person being considered.

A risk assessment and placement plan must be in place at the time of admission or within twenty-four (24) hours of admission. Taking into consideration the presenting circumstances of the individual and those of the group.

The risk assessment and placement plan should then be regularly reviewed as the placement progresses to reflect the progression or digression made by the Young Person during their placement at The Home Hub Supported Living.

WORKING WITH REFUGEES/ASYLUM SEEKERS


Another feature of The Home Hub Supported Living is working with Unaccompanied Asylum Seekers and Refugees.

Paramount importance is placed on supporting young asylum seekers and young refugees placed with us. It’s our duty to help them settle smoothly into the British system without losing sight of their origins and cultural values.

Based on the premise that knowledge is power, commitment is given to ensuring that young people seeking asylum status in the UK are provided with the support, information and advice that they rightly deserve. To that end, comprehensive liaison work is carried out with the allocated Social Worker of our service users, Solicitors and Panel Advisers from the Refugee Council (where applicable). Also, every attempt is made to encourage the tracing of and maintenance of contact with family members, relations and friends of the young person both here in the UK and abroad, through liaison with international agencies that are equipped to trace families in other countries.

WORKING IN AN ANTI-DISCRIMINATORY PRACTICE

The Home Hub Supported Living believes in empowering young people to enable them to make choices in their lives, based upon informed choices. This is achieved through using positive
role models and respecting diversity and reaffirming the strengths of others in a positive and constructive manner. The staff’s awareness of anti-discriminatory practices (equal opportunities) will be raised through training and support.

Each young person’s care/placement plan is drawn up together with him or her so that they have a sense of belonging and also take an active part in their future plans.

The staff will ensure that the young people are made aware of their rights through discussions and information sharing both on an individual basis and in young peoples’ meetings.

SELF-HARMING BEHAVIOUR


We recognise that a young person may cause self-harm to him/herself. It is vital that the staffing team are aware that this is often a ’cry for help’ and in some cases be a form of attention seeking. If it is suspected that a young person is causing harm to himself or herself, action must be taken in accordance with the Child Protection policy / procedure guidelines.

All staff must take self-harming behaviour seriously; staff are expected to recognise changes in a young person’s behaviour, which may lead to self-harm. These may be due to emotional and physical distress. Our service users are given as much support and reassurance as possible to try and protect them from causing any further harm to him/herself. The welfare of the young person is of paramount importance.

DISABILITY


The design and layout of the building does not cater for the accommodation of young people who have a physical disability. However, the staffing team will receive training on Moving and Handling should the client group change.

TAGGING SYSTEM


If a young person is admitted to The Home Hub Supported Living the Care Manager should evaluate the implications that ‘tagging’ can have on the residents group including the young person who has been ‘tagged’. This should be covered in Staff Meetings and key work sessions of all the young people placed at The Home Hub Supported Living.

A risk assessment must be in place prior to the placement commencing and must be reviewed weekly and as agreed at the placement-planning meeting. Any additional arrangements for our service users in question will be discussed and agreed at the same meeting including the responsibilities of each party involved with the overall care of our service users.

The decisions will be made, which should focus on the needs and welfare of the service users including the support, implications of and effect that the ‘tagging’ has on him / her, the staff and the whole group.
This should be read in conjunction with the Tagging Policy Guidelines

LEISURE / SPORTING ACTIVITIES


It has been recognised that hobbies / leisure / sporting activities plays an integral part in the social and emotional development of young people. Each young person placed at The Home Hub Supported Living is given the opportunity to engage in activities of their choice. They are encouraged to identify with a hobby / leisure / sporting activity outside of Home Hub Supported Living to take part in, such as swimming, football, netball, basketball, cricket, youth club, leisure centre, martial arts etc.

Group activities (both indoor and outdoor) are arranged at Home Hub Supported Living for the young people to take part in; this enables the staff to observe the young people’s social skills in a group situation both in and outside of The Home Hub Supported Living. The staff’s observations are then evaluated, and the findings would then form part of our service user’s placement plan.

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